Introducing the new
Sheet Street Customer Protection Plan

With effect from 8th April 2006, Sheet Street is offering to its new sheet street credit card holders, the Customer Protection Plan. Please feel free to browse this site for more information.

Sheet Street Customer Protection Plan
The outstanding balance of the customer’s sheet street credit card account will be settled, up to R15 000, in the event that the customer and/or his/herpartner is retrenched, diagnosed with a critical illness or hospitalised.

We also provide you with Identity theft cover included as part of your Sheet Street Customer Protection Plan. What is Identity theft? It's the fastest growing crime in the world, and especially here in SA. These days we all carry cards, right? Store cards, petrol cards, credit cards as well as drivers licenses. Identity theft is when someone steals your personal details and spends money in your name - without you even knowing.

The Sheet Street Customer Protection Plan will now provide financial assistance of up to R15 000 to assist you in the rehabilitation process if you are a victim of identity theft. We will also provide you with protective registration with the Southern African Fraud Prevention Service, passport & driver's license cover as well as 24 hour legal advice.

An additional R2 500 is paid out if the insured person dies as a result of an accident

Plus, you will be covered against fraudulent use of your sheet street credit card as soon as you report it lost or stolen.

Product And Process Managers

Sheet Street
Sheet Street staff in-store are able to offer the Customer Protection Plan to sheet street credit card customers and inform them of the procedures, documentation and communication channels to "Renaissance” (see below) in order for them to find out about, apply for and claim on the Plan.

VA Risk Management (Pty) Ltd.
VA is the Administrator of the Customer Protection Plan on behalf of Sheet Street. VA is responsible for communication to customers on all aspects of the Plans, via a number of channels. (See Sheet Street and VA contact details are at the bottom of each page on this web site).

Guardrisk Life Limited
Guardrisk is the insurance company underwriting the Sheet Street Customer Protection Plan and VA administers and manages all Sheet Street customer communication, procedures, applications and claims on Guardrisk’s behalf.

Next Page > About The Plan